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  1. Passengers can contact us at the local Air India office for all lost baggage claims. A lost luggage claim will be filed after verification. The reference number of the claim can be used to liaise with our call centre. Our call centre is available 24x7.

  2. Please file a formal complaint at the destination airport as soon as you realise the loss of baggage. Any baggage receipt without a complaint issued against it is considered to be delivered correctly and in good condition.

  3. Submit questions about baggage to Air India customer service. You are now being redirected to our partner website. Your personal information will be collected by Qwikcilver for the purchase of the gift voucher.

  4. Baggage Delayed & Lost Protection service, powered by Blue Ribbon Bags tracks and expedites the return of the delayed baggage. You get a compensation of ₹19,000 for domestic and ₹66,000 for international travel if your baggage is declared lost or is not returned within 96 hrs from the time your flight lands.

  5. Lost or Delayed Baggage: We aim to ensure that your baggage reaches its destination safe and sound. If, somehow, there is baggage which is not received, please contact the Vistara personnel at the arrival hall.

  6. If you filed a claim with us for damaged or lost baggage on an Emirates flight, you can check the status of your claim with your PIR reference number.

  7. Find out how you can track your misplaced or damaged baggage. Check the status of your baggage through our worldwide computerised baggage tracing system.

  8. Jul 5, 2024 · Waiting for your luggage at the airport baggage claim carousel is not a fun way to begin or end your trip. Here are tips for quickly getting through baggage claim.

  9. Jul 11, 2024 · Air India has introduced real-time baggage tracking on its website and mobile app to address passenger complaints about lost and delayed baggage. This feature provides end-to-end tracking, covering check-in, security, aircraft loading, and baggage claim areas. Passengers can track their bags by scanning the barcode on their baggage receipts, with information available in the 'My Trips' section of the mobile app. The initiative aims to enhance the passenger experience with timely updates and ...

  10. Air India has recently faced several complaints about lost baggage and delays in receiving baggage. Earlier, an Indian PhD scholar claimed that Air India forgot to load her luggage, leaving her ...