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Calls to 118 118 cost £2.43 per minute (a minimum 60 second charge applies) including VAT, plus the access charge set by the caller's landline or mobile phone provider. [ 4 ] [ 5 ] [ 6 ] [ 7 ] [ 8 ] In May 2008, 118 118 introduced a service whereby customers can ask any question they want.
Nov 28, 2018 · The most popular service, 118 118, charges £11.23 for a 90 second call, the regulator said. The number of calls being made to 118 services has been falling by 40% a year, but more than a...
Nov 28, 2018 · People who call directory enquiry services will soon pay a maximum of £3.65 per 90 seconds after a price cap was announced by Ofcom. The regulator says the cap – which will come in on 1 April next year – will bring prices back to 2012 levels.
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Feb 14, 2023 · As of 1 April 2019, 118 service charges are subject to a cap, which means 118 companies must not charge more than £3.65 per 90 seconds of a call. The service charge must be clearly displayed wherever the phone number is advertised or promoted.
Jan 20, 2017 · Amazingly you can use The Number for free if you call 0800 118 3733, as opposed to their widely advertised 118 118 number. The only difference is that you have to listen to a prerecorded advert. If you are using a mobile phone then 0800 numbers are not usually free.
Jun 13, 2018 · The telecoms regulator Ofcom has announced it wants to cap the price of 118 directory enquiry calls at £3.10 for a 90 second call. Market leader 118 118 charges £11.23 for a 90 second call to ...
Jun 13, 2018 · The most well-known DQ service is 118 118 and its prices have risen four-fold for a one-minute call since Q4 2012. It now costs £8.98 for any call up to one minute in length, and £13.47 for a two-minute call.
