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  1. www.firstsource.comFirstsource | Business Process Management | Trusted ...

    Firstsource is a leader in business process management (BPM) services and a trusted outsourcing partner to the world's leading brands.

    • About Us

      Firstsource is a specialized global business process...

    • Contact

      Contact Firstsource today to discuss how we can help your...

    • All

      Read our insights on business process management (BPM) and...

    • Perspectives

      Eddie is currently Chief Operating Officer at Educational...

    • Blogs

      Read our blogs on business process management (BPM) and know...

    • Case Studies

      Hospital Business Office Management Consulting Services;...

    • eBooks

      eBooks - Firstsource | Business Process Management | Trusted...

    • Infographics

      Infographics - Firstsource | Business Process Management |...

  2. www.firstsource.com › aboutAbout Firstsource | Leaders in Business Process Management ...

    Firstsource is a specialized global business process management partner, and an RP-Sanjiv Goenka Group company. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries.

    • 205 Bryant Woods South, Amherst, 14228 3609, NY

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  4. en.wikipedia.org › wiki › FirstsourceFirstsource - Wikipedia

    Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors. Its clients include financial services, telecommunications and healthcare companies. Firstsource hosts operations in India, US, UK, and the Philippines.

  5. www.firstsource.com › blogBlogs on Business Process Management (BPM) | Firstsource

    Read our blogs on business process management (BPM) and know outsourcing strategies to deliver digital transformation for your business.

    • 205 Bryant Woods South, Amherst, 14228 3609, NY
    • What is Firstsource Business Process Management?1
    • What is Firstsource Business Process Management?2
    • What is Firstsource Business Process Management?3
    • What is Firstsource Business Process Management?4
    • What is Firstsource Business Process Management?5

  6. theglobalhues.com › firstsource-providing-businessFIRSTSOURCE: PROVIDING BUSINESS PROCESS SOLUTIONS THROUGH ...

    • Meet The Leader
    • Services
    • Industry Solutions
    • Reacch: The Company’S Values
    • A Culture of Inclusion
    • Awards and Accolades

    Vipul Khanna is the MD and Chief Executive Officer of the company. He is responsible for taking decisions that accelerate the growth of the organization. He has a track record of strategically lifting up businesses. He has a rich experience in driving strategy, developing new markets, profitable revenue growth, partnerships and client relationships...

    See full list on theglobalhues.com

    Firstsource tech-based solutions span across three major areas: Firstsource offers its next-gen Digitally Empowered Contact Center (DECC) to help businesses convert their customer experience vision into a reality. It provides customer lifecycle management services that create personalized omnichannel experiences to build improved acquisition, reten...

    See full list on theglobalhues.com

    Any communications, media, or technology firm delivers a memorable experience to keep its customers happy. Through Customer Experience Management and Digitally enabled contact center solutions, businesses can deliver magical experiences to customers. Firstsource offers services like customer acquisition & servicing, merchant onboarding, debt collec...

    See full list on theglobalhues.com

    Core values help a company perform better and grow faster. Firstsource also follows certain values: 1. Risk-Taking: Firstsource dares to go beyond and challenge the status quo. It is strategic, ambitious, and resilient. 2. Agility: Firstsource adapts faster and learns constantly with a ‘Digital First’ mindset. 3. Credibility: Firstsource always fin...

    See full list on theglobalhues.com

    The strength of Firsource lies in its differences. It creates an inclusive environment where people of different ideas, backgrounds, and thoughts come and grow together. Firstsource is empathetic, considerate, secure, and a gender-neutral company. The company also understands the value of multi-generational views. It embraces a culture that activel...

    See full list on theglobalhues.com

    Firstsource has bagged many industry recognitions since its inception. Some of the prestigious ones include: 1. Outsourced Contact Centre of the year-Gold in Welsh Contact Centre Awards 2021 2. Best Complaint Handling Team of the Year in UK Complaint Handling Awards’20. 3. CX Provider of the Year by Global Sourcing Association UK in 2019 4. Outsour...

    See full list on theglobalhues.com

  7. www.crunchbase.com › organization › firstsourceFirstsource - Crunchbase Company Profile & Funding

    Firstsource is a business process outsourcing (BPO) company providing customer life cycle management solutions to global leaders in banking, credit cards, insurance, mortgage, healthcare, telecom, and media industries.

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  9. www.ibm.com › topics › business-process-managementWhat is Business Process Management? - IBM

    Business process management (BPM), as defined by Gartner (link resides outside ibm.com), employs methods to discover, model, analyze, measure, improve and optimize business strategy and processes. While it is sometimes confused with task and project management, the business process management scope is broader than these adjacent topics.