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We provide Cricket's warranty exchange return program as a supplemental service to the OEM warranty. Apple Warranty and repair issues for any new iPhone that was purchased from Cricket Wireless are handled by Apple support online , by phone at 800-APL-CARE (800-275-2273), or by visiting an Apple Retail store with an appointment.
Online: A return request for online purchases of devices and SIM kits (for devices brought to Cricket) must be made within seven (7) days of order delivery. The return must be made by mail (using a pre-paid label emailed to you by Cricket) and received by Cricket within forty-five (45) days after the return request has been made, and cannot be ...
If you are enrolled in Cricket Protect Insurance, and you can submit proof that you have purchased and maintain a separate extended warranty, the premium for Cricket Protect Insurance will be reduced by $1.00. To purchase separately, please call 1-800-274-2538. Screen Repair: $29 deductible applies. For Cricket Protect only, each screen repair ...
Warranty Period. Phone. 24 Months. USB Cable and Charger. 12 Months. Other Accessories (if included in the box) 12 Months. Warranty period for repaired or replaced parts: Subject to special provisions of local laws in force, the repair or replacement of a product does not, under any circumstances whatsoever, extend the original warranty period ...
Warranty. Warranty exchange supported for 12 months from date of purchase for new Cricket handsets and 90 days for reconditioned Cricket handsets.
Visible physical damage to your phone (e.g. liquid damage, cracked LCD, damaged housing) will void its warranty. You must return all accessories (charger, cables, manual, etc.) with the defective device. If components are missing, we will charge a non-refundable missing parts fee as outlined here: Battery: $10.00.
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* For New York residents, the following may be purchased separately: Cricket Protect Insurance for $5.25 per month, Cricket Protect Service Warranty for $3.75 per month, Cricket Protect Plus Insurance for $5.50 per month, Cricket Protect Plus Service Warranty for $3.50 per month, and myExpert support for $3.00 per month.
