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Nov 11, 2019 · Technology is a tool, but the use of technology for good is a conscious choice. To us, the choice is to provide better products and services to users, to continually enhance their productivity and quality of life.
- About
Tencent is a world-leading internet and technology company...
- About
- MESSAGES FROM THE MANAGEMENT TEAM
- LAU, CHIPING (Martin Lau)
- TENCENT’S CSR VISION
- 26 JuNE 2007
- 30 SEPTEMbER 2018
- INITIAL ASPIRATION: CONNECTION
- TWO DRIVERS: TECHNOLOGY+ CULTURE
- THREE ROLES: CONNECTOR, TOOLBOX AND ECOSYSTEM CO-DEVELOPER
- FOUR AUDIENCE GROUPS: GOVERNMENT, INDUSTRY, USERS AND THE PUBLIC
- THE FOUR DIMENSIONS OF TENCENT’S CSR STRATEGY
- CORPORATE OPERATIONS
- COMMuNITY
- ENvIRONMENT
- uSERS
- STAKEHOLDER MAPPING
- TENCENT’S STAKEHOLDERS AND ASSOCIATED RESPONSIbILITIES
- IMPROvING PEOPLE’S DIGITAL LIvES
- SMART RETAIL TO CONNECT MERCHANTS AND CuSTOMERS
- SEVEN DIGITAL TOOLS
- TENCENT SMART RETAIL
- SMART TRANSPORTATION TO ENSuRE TRAvEL SAFETY
- FuTuRE
- TENCENT CAMPUS QR CODE
- SMART TOuRISM TO PROMOTE A MORE REGuLATED TRAvEL INDuSTRY
- GO-YuNNAN SERvICES
- PRE-JOuRNEY
- SMART PubLIC ADMINISTRATION SERvICES TO PROvIDE CONvENIENCE FOR EvERYONE
- SMART SOCIAL SECuRITY TO SAvE TIME ON TRANSPORTATION
- TECHNOLOGY FOR GOOD
- EYE-TRACkING GAMES
- YUE SHENG SHI MINI PROGRAMS
- THE FORBIDDEN CITY GUIDED TOUR MINI PROGRAMS
- SAFEGuARDING CYbER SECuRITY IN THE DIGITAL ERA
- uNITE uSERS TO STOP INTERNET-bASED PYRAMID SCHEMES
- COLLAbORATE WITH PARTNERS TO buILD A SAFE ECOSYSTEM
- MISSION
- VALUE PROPOSITION
- Tencent keen Security Laboratory
- Tencent Yunding Laboratory
- Tencent Anti-fraud Laboratory
- Tencent Mobile Security Laboratory
- Tencent Zhanhu Laboratory
- Tencent Anti-virus Laboratory
- CHILD PROTECTION ON THE INTERNET
- INTERNET HABIT FAMILY EDUCATION GUIDE
- DN.A PEER INITIATIVE
- CULTURAL HERITAGE
- SCIENCE AND TECHNOLOGY EDUCATION
- A RATIONAL APPROACH TO CHARITY POWERED bY TECHNOLOGY
- Communicate
- 2.32 million
- CONNECTING EMOTIONS
- NARROWING DIvIDES bY CONNECTING EvERYTHING
- LEvERAGING TECHNOLOGY TO REDuCE POvERTY
- PROvIDING HIGH-QuALITY EDuCATIONAL RESOuRCES FOR CHILDREN IN RuRAL AREAS
- HELPING CHARITY ORGANISATIONS INCREASE EFFICIENCY
- ORGANISATION REGISTRATION
- MEMBER COLLABORATION
- INITIATING A PROjECT
- TECHNOLOGY AS A MEANS OF ESTAbLISHING CuLTuRAL CONNECTION
- REjUVENATING TRADITIONAL CULTURE WITH DIGITAL TECHNOLOGY
- GAMES
- MUSIC
- CULTURE AND CREATIONS
- Launched Tencent Esports
- uSING DIGITAL TECHNOLOGY FOR ENvIRONMENTAL CONSERvATION
- CARbON EMISSION AuDIT
- SPONGE CITIES
- RAISE PubLIC AWARENESS AbOuT ECOLOGICAL CONSERvATION
- CARING FOR EMPLOYEES
- EMPLOYEE BENEFITS
- DuAL PATH OF DEvELOPMENT
- WORk-LIFE BALANCE
TENCENT’S CSR PHILOSOPHY TECH FOR GOOD A RATIONAL APPROACH TO CHARITY POWERED BY TECHNOLOGY TECHNOLOGY AS A MEANS OF ESTABLISHING CULTURAL CONNECTION USING DIGITAL TECHNOLOGY FOR ENVIRONMENTAL CONSERVATION CARING FOR EMPLOYEES APPENDIX MESSAGES FROM THE MANAGEMENT TEAM DIGITALISATION IS GREAT SOURCE OF SOCIAL GOOD IN OUR TIME
President of Tencent On the occasion of Tencent’s 20th anniversary, we remain humble and open-minded. We are committed to playing the role of digital assistant to help different partners thrive in this era of Industrial Internet. The change of seasons, the flow of rivers and the water cycle – these natural phenomena serve as a reminder for us at Te...
Over the past two decades, Tencent has consistently adhered to its initial aspirations to provide users with better products and services, become the most respected Internet enterprise and enhance the quality of peoples’ lives through Internet services. Tencent has continued to refresh its strategy, keeping pace with the development of the industry...
The Tencent Charity Foundation was registered with the Ministry of Civil Affairs of China. Tencent became China’s first Internet enterprise to set up a charity foundation. The Company created a new form of Internet-based charity in China. The following year saw exponential growth in charitable activities organised by ordinary people on the Internet...
Tencent completed its third restructuring and established six business groups surrounding the Consumer Internet and the Industrial Internet. Through its “Technology + Culture” approach, Tencent aims to provide diverse Internet products and services for the government, industries and the public.
Tencent’s initial aspiration in CSR was part of our strategy of “Connecting Everything”. It is not only weaved into our business model, but also showcased in the way we engage with our stakeholders. ent Governm
Tencent’s core strengths in the practice of CSR lies in two areas: technology and culture. Driven by these two main engines, Tencent actively participates in solving social and environmental problems and fulfilling corporate social responsibilities while at the same time enhancing our competitiveness. Industry
These three roles define Tencent in its business operations as well as in its CSR activities. As an Internet platform, Tencent helps solve problems that are crucial to the sustainable development of human society by connecting different industries, developing necessary tools and contributing to building an inclusive, Internet-powered ecosystem. Use...
From enhancing the quality of peoples’ lives through Internet services to “Tech for Good”, Tencent has always placed people at the core of the Company’s vision and mission. We work hard to fulfil our corporate social responsibilities relating to the government, industry, users and the public. Our ultimate goal is to help everyone pursue a better li...
From Tencent’s perspective, CSR is inextricably linked with corporate development. Realising the mission of “Tech for Good” serves as a motive for Tencent’s sustainable development. Therefore, the Company has established a designated CSR department to execute CSR strategies and appointed CSR liaison officers in every department and region.
Operate in compliance with applicable laws and regulations Operate with integrity and protect shareholder interests Care for employees and provide them with training and career development opportunities Establish a diverse corporate culture
Adopt an approach to charity work Promote innovation and the establishment of a legal framework to protect intellectual property rights Encourage industry collaboration by building and keeping an open platform
Make environmental protection a core priority Adopt sustainable investment strategies Remain committed to environmental sustainability
Listen to the voices of our users and continuously work to enhance product and service quality Establish relationships with users based on trust and protect their legitimate interests Prioritise the interests of users in business decision-making processes
We value the support of all our stakeholders. To highlight this, we have created a stakeholder map and described our responsibilities to each of them below:
TENCENT’S STAKEHOLDERS AND ASSOCIATED RESPONSIbILITIES
Motivated by its aspiration to become the digital assistant for every industry, Tencent shares its technological innovations with ecosystem partners to help address the pain points for traditional industries such as healthcare, education, retail, transportation and tourism. The Company leverages technologies including data analytics, cloud computin...
Tencent uses its technology to help build customer assets, provide personalised recommendations and targeted promotions, facilitate mobile payments and enable easy access to customer rewards. This enhances the customer shopping experience and helps companies optimise their store deployment and achieve precision marketing. Converging data from vario...
Weixin Pay, Tencent Cloud, Weixin Official Accounts, a wide range of entertainment-related intellectual property, Mini Programs, WeChat Work, Tencent Marketing Solution.
Tencent is committed to playing the role of a digital assistant. Based on the features of each industry and the demands of corporations, we provide a full range of personalised services for companies to increase operational efficiency and reduce costs. Leveraging the capabilities of Tencent Cloud, offline stores can predict the sales potential of d...
To enhance driving safety, Tencent worked with an automotive partner to develop the All in Car cloud-based platform, which alerts drivers of mechanical malfunctions and reminds them to get regular check-ups to enhance travel safety. In addition, Tencent has developed smart applications to transform cars from a mere means of transport into an intell...
China’s universities have undergone continuous expansion. However, disconnected online and offline resources have limited the quality of campus management and services. To address this problem, Tencent developed the smart campus solution, providing support for campus services and administration in all aspects. Such efforts helped reduce information...
Generates a one-time QR code to authenticate students’ identity in a variety of scenarios, including entering dormitories, shopping and signing into classes.
Crowds of tourists, unregulated commodity prices and unprofessional tour guides at China’s popular tourist destinations have created negative perceptions of the travel industry. Tourists’ rights are often not protected when disputes happen. To enhance tourists’ travel experience, Tencent collaborated with Yunnan provincial government to launch Chin...
Check into hotels by scanning a QR code or using facial recognition. Buy bus and coach tickets with a QR code. Enter tourist destinations through facial recognition. Look for parking lots, toilets and electronic tour guides on the Mini Programs. Send souvenirs home through express delivery services. Ask for help from government administration servi...
Livestreaming and virtual reality (VR) tours, route-planning and one-
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
Tencent is committed to helping employees achieve a healthy work-life balance. To this end, we have formed a wide range of interest groups. We periodically organise events and activities of various kinds, helping employees to reduce stress and enjoy life outside of work. The events and activities include townhall meetings, an annual Christmas party...
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In technology innovation, Tencent has recruited top scientists from around the world in such fields as artificial intelligence, quantum computing, and robotics, and has achieved many breakthroughs.
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- Prioritizing Research and Development. Research and development (R&D) is the foundation of our culture of innovation. We have invested more than US$20 billion (RMB 150 billion) in R&D in the past three years.
- Empowering Creators and Fostering Creativity. Patent protection is vital to safeguarding ideas and inventions and rewarding creators. Tencent's extensive and varied patent portfolio ensures a thriving innovation ecosystem.
- Helping the Hearing Impaired Through Enhanced Audio Quality. Background noise can hinder effective communication, especially for people with hearing impairments.
- Expanding Barrier-free Technology for the Visually Impaired. Tencent is applying game technology to cut the digital divide for users with visual impairments.
Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good.
Tencent is committed to using Tech for Good and will continuously enhance our research and development capabilities by investing in our people, platforms and technologies. Our strong technical foundations allow us to develop products and services to enhance quality of life.
Tencent leverages technology to promote environmental sustainability, address social concerns, and support transparent corporate governance.
