All Nippon Airways
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Book flights & vacations to Tokyo, Osaka & more destinations in Japan & Asia with Japan Airlines (JAL). Manage your booking & check in online.
Check a booking. Information about purchase procedures, seat designations, e-ticket passenger copy issuance, and other procedures. Booking changes, cancellations, and refunds. Learn about procedures, service counters, and fees. Changes and refunds when flight schedules are expected to change.
Latest e-Ticket Info. View usage status, expiration dates, and ticket numbers for your tickets. Receipts. Display and print receipts for your purchased tickets. Instructions (Electronic receipt) Boarding Certificates.
If your original ticket meets ALL the conditions below, you may change the booking through the "Rebook" button on the "Manage booking" screen of the JAL website. Your ticket is an e-ticket purchased on the JAL website (PC or smartphone site). Your ticket was paid by credit card.
Reservations can be made 360 days prior to the departure date. You can search for a date and time 360 days prior to your scheduled flight date. Ticket, e-Ticket Receipt, and EMD. This page contains information on tickets for international flights.
JAL | Changes and cancellations. Changes and cancellations after the purchase is made. Manage booking. Click here to view reservations and purchased tickets. Changes. Learn about the procedures of reservation changes after ticket purchase. Cancellations and refunds. Learn about how to cancel and refund a ticket.
If you cannot confirm your reservation on the website, please refer to this Q&A. Are you a JAL mileage bank member? Answer ID：26714.
When selecting seats through JAL website, the system will automatically notify you if seats are available for selection. (Please check the Booking details screen after booking to view seat availability.) Please note that paid seats on other carriers cannot be pre-selected on JAL website.
How can I cancel or change my booking? Please contact JAL Vacations. > Contact us. Answer ID：29481.
How can I check my domestic flight reservation online (JAL app)? The confirmation method differs between the JAL Web site and the JAL app. *For reservations that cannot be confirmed from the JAL website, refer to here. Please refer to the guide below for operating instructions. the JAL website（PC/Mobile） the JAL app. Answer ID：28482.
