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  1. National Consumer Helpline (NCH) is a platform to redress consumer grievances in India. You can register your grievance by phone, SMS, online, app or WhatsApp, and track its status and documents.

    • Contact

      Contact - INGRAM | Integrated Grievance Redressal Mechanism

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      Ministry of Consumer Affairs, Food & Public Distribution...

    • Track Complaint

      Department of Consumer Affairs. Complainant Details If you...

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      Government of India Ministry of Consumer Affairs, Food &...

  2. consumeraffairs.nic.in › consumer-corner › nationalNational Consumer Helpline

    A toll free number and an SMS service to register consumer complaints and get redressal. The helpline is sponsored by the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution.

  3. Registered users can file or check their complaints with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution. The portal provides guidelines and tips for consumers' awareness and redressal.

  4. Get information about the Alternative Dispute Redressal (ADR) services by the Department of Consumer Affairs under Ministry of Food, Public Distribution and Consumer Affairs. Detailed information is provided on national consumer helpline, consumer online resources and empowerment centre and mediation.

  5. Learn about the toll free number 1800-11-4000 or 1915 for consumer queries and complaints in India. Find out how to register, track and resolve your grievances with NCH and its partners.

  6. The Department of Consumer Affairs has launched this portal as an integrated Grievance Redress Mechanism (INGRAM) for bringing all Stakeholders such as Consumers, Central and State Government Agencies, Private Companies, Regulators, Ombudsmen and call centres etc. onto a single platform.

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  8. Users can get details related to enforcement of Consumer Protection Act 1986, consumer awareness programmes, strengthening consumer grievance redressal machinery, standards laboratories of weights and measures, National Policy on Consumer Protection, etc. Information on summary...

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