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  1. For any queries or customer care support, connect with Rapido here. Fill out the query form & we will revert in 2-3 business days.

  2. Nov 24, 2023 · Learn how to contact Rapido for bike-taxi, auto, and cab services in India. Find the toll-free helpline number, email, WhatsApp, and online complaint form for Rapido customer support and grievance redressal.

  3. Rapido bike taxi provides the best intra-city commuting services and is currently operating in 100+ cities. It is considered as the most affordable choice.

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    • I. Registration on and Use of The Platform
    • II. General Covenant
    • III. Payment Terms
    • V. Representations, Warranties and Covenants
    • VI. Relationship Between The Parties
    • VII. Confidentiality
    • VIII. Proprietary Rights
    • IX. Indemnity
    • X. Disclaimers
    • XI. Limitation of Liability
    We provide the Platform on which you may discover the Users and may choose to provide services on your own by means of Vehicles, in accordance with terms and conditions agreed between users who req...
    Rapido may collect Captain Information (defined below) at the time of onboarding of the Captain, to establish the identity of the Captains. Rapido reserves the right to store, process, access and u...
    Subject to applicable laws, Rapido may provide to a third party, governmental agency, judicial body, any Captain Information or information relating to the Captain, if there is a complaint, dispute...
    By using the Platform, you authorize Rapido, whether directly or indirectly through third parties, to collect information about you including Captain Information, or make any inquiries necessary to...

    In relation to your access of the Platform and to provide the services, you covenant and agree to the following: 1. For the purposes of registration/ creation of an account on the Platform and providing the services, you confirm that you are 18 years of age. 2. You are not restricted by any legal, regulatory, judicial, quasi-judicial or other autho...

    The Company has the discretion to charge any such fees including subscription fees from the Captain in consideration for the Platform provided by Rapido, as updated on the Platform from time to tim...
    Captain will receive payments for services rendered to Users directly from Users.
    Once you and the User have agreed on the fee and confirmed it on the Rapido App, it will form a binding contract between you and the User for the services agreed to be provided by you to the User f...
    Rapido may display an estimated price range based on market rates that apply to the route and approximate distance the Users have chosen on the Platform which you may use as guidance for you to quo...

    1. The Captains and the Company represent the following:

    1. (a) They have all requisite power and authority to, deliver and perform, the obligations imposed herein; 2. (b) The execution and performance of the obligations do not and will not violate any provision of any existing agreement, law, rule, regulation, any order, or judicial pronouncement which is applicable to each party; and 3. (c) They have not been convicted by any court in India or any other country of any crimes including but not limited to involving moral turpitude.

    2. The Captains hereby represent, warrant and covenant the following:

    1. They have the requisite authority or assignment to drive the Vehicle and there are no restrictions with respect to the use of the Vehicle that will hinder the Captain from the performance of the services or using the Platform; 2. They have all rights, licenses, and permits as may be required under applicable laws to perform the services in accordance with these T&Cs; 3. They are in compliance with the Motor Vehicles Act, 1988 (“MV Act”), and any other applicable laws (including rules, regu...

    Independent service provider: The Captain will operate as, and have the status of, an independent service provider. The relationship between the Company and the Captain is on a principal-to-principal basis. The Company and the Captain are independent legal entities, and nothing in these T&Cs will be construed to create a partnership, joint venture,...

    The Captain will keep confidential all Confidential Information including details of Users, market information, all work products and documents related thereto, and the contents of the Platform and...
    “Confidential Information” will mean and include all non-public information relating to us or disclosed by us or our affiliates to you that is designated as confidential or that, given the nature o...
    The Company is the sole owner and lawful licensee of all the rights to Platform or any other digital media and its contents. The content means its design, layout, text, images, graphics, sounds, vi...
    All rights not otherwise claimed under this T&Cs or by the Company are hereby reserved. The information contained in this Platform is intended, solely to provide general information for the persona...
    All related icons and logos are registered trademarks or service marks or word marks of the Company in various jurisdictions and are protected under applicable copyrights, trademarks and other prop...
    Subject to your compliance with these T&Cs, the Company grants you a limited, non- exclusive, revocable, non-transferable license to download and install a copy of the Rapido mobile application on...

    The Captain agrees to indemnify, defend and hold harmless, the Company, its affiliates, licensees and its officers, directors, agents and employees, from and against any claim, liability, obligation, loss, damage, deficiency, assessment, judgment, cost or expense (including attorneys’ fees and court costs) which result from a breach or alleged brea...

    1. THE COMPANY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY OR COMPLETENESS OF THE SERVICES PROVIDED BY RAPIDO AND/OR THE PLATFORM. THE COMPANY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SERVICES PROVIDED BY RAPIDO AND/OR THE PLATFORM WILL BE SECURE, TIMEL...

    The Company is not responsible for the behaviour, actions, or inactions of the Captain or the quality of the Vehicle. Any contract for the provision of services is exclusively between the User and...
    Rapido does not and will not assess nor monitor the suitability, legality, or ability of any Captain, and you expressly waive and release Rapido from any and all liability, claims, or damages arisi...
    IN NO EVENT WILL RAPIDO BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES OR FOR ANY DAMAGES WHATSOEVER, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABIL...
    IN ADDITION, AND WITHOUT LIMITING THE FOREGOING, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RAPIDO’s AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE T&Cs OR...
  4. Jan 22, 2022 · Rapido Captain Customer Care Number. In this video we share all information about Rapido Captain Customer Care Number and complete process to contact Rapido Captain Customer care executives...

    • 8 min
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    • A2Z Update
  5. Aug 9, 2023 · Rapido is a bike and taxi app that offers low-cost, live-tracking, and hassle-free rides in India. Learn how to book, cancel, join, and contact Rapido customer support for any issues.

  6. Rapido introduces Rapido Bike Rentals! Find KTM Dukes, Hero Splendors, Activas & TVS Scooters in Ameerpet, Begumpet, Begumpet, Kukatpally, Kondapur & more! Hourly, daily, weekly options. Low cost, hassle-free booking. Discover city on your terms!