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National Consumer Helpline (NCH) is a platform to redress consumer grievances in India. You can register your grievance by phone, SMS, online, app or WhatsApp, and track its status and documents.
- Contact
Contact - INGRAM | Integrated Grievance Redressal Mechanism
- Signup
Ministry of Consumer Affairs, Food & Public Distribution...
- Track Complaint
Department of Consumer Affairs. Complainant Details If you...
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Government of India Ministry of Consumer Affairs, Food &...
- About This Portal
Any aggrieved consumer can register his / her grievance by...
- Knowledge Base
National Consumer Helpline (NCH) All Days Except National...
- Standards for Products
Standards for Products - INGRAM | Integrated Grievance...
- Important Links
Important Links - INGRAM | Integrated Grievance Redressal...
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A toll free number and an SMS service to register consumer complaints and get redressal. The helpline is sponsored by the Department of Consumer Affairs, Ministry of Consumer Affairs, Food and Public Distribution.
Registered users can file or check their complaints with the National Consumer Helpline portal of Ministry of Consumer Affairs, Food and Public Distribution. The portal provides guidelines and tips for consumers' awareness and redressal.
The Department of Consumer Affairs has launched this portal as an integrated Grievance Redress Mechanism (INGRAM) for bringing all Stakeholders such as Consumers, Central and State Government Agencies, Private Companies, Regulators, Ombudsmen and call centres etc. onto a single platform.
Find information and services related to consumer affairs, consumer protection, consumer complaints and consumer awareness in India. Access online complaint registration, toll free helpline number, alternative dispute redressal, consumer forums and more.
INGRAM is an Integrated Grievance Redressal Mechanism for consumers in India. Learn how to register your grievance through the web portal, toll free number, SMS, app or email.
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The Department of Consumer Affairs implements the Consumer Protection Act, 2019, and other laws related to standards, weights and measures. It also provides online grievance redressal, podcasts, events and downloads for consumers.