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  1. Getting Support. Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices.

  2. Customers with active support contracts should access the My Oracle Support portal to find answers to their technical questions in the Oracle Support knowledgebase, to participate in the My Oracle Support Community, or to submit and update service requests.

  3. www.oracle.com › supportSupport | Oracle

    Contact Us. Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.

  4. Welcome. Search our Knowledge base and engage Communities to learn about products, services, and to find help resolving issues. Login to My Oracle Support. Register as a new user. Forgot password? Help with registration and login. Pick a language (en) Learn. Engage.

  5. docs.oracle.com › subscriptions-cloud › csgsgContact Oracle Support

    Contact Oracle Support. Whether you’ve signed up for the free Oracle Cloud Promotion or you’ve purchased Oracle Cloud services, you can use any of the following support options at any time to get help with your cloud services.

  6. docs.oracle.com › subscriptions-cloud › csgsgContact My Oracle Support

    If you’ve purchased Oracle Cloud services, then use My Oracle Support (MOS) to log your service requests. My Oracle Support enables you to track your requests and reach out to relevant support teams who can prioritize and resolve your requests faster.

  7. Oracle’s award-winning support can address a full range of technical solutions and issue resolutions. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.

  8. Mar 1, 2024 · My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts. Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services.

  9. Jul 28, 2021 · How to request management attention to a service request by phone. The best practice is to first update your service request in My Oracle Support to provide a complete picture of the issue and business impact and then call Oracle Support.

  10. Go to the My Oracle Support website at support.oracle.com and sign in with your Oracle account. If you see "MY ORACLE SUPPORT" next to the Oracle logo at the top of the page, click Switch to Cloud Support. Click Service Requests and then, after the page refreshes, click Create Technical SR.