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Interested in going electric? Discover the benefits, weigh your options, and learn about charger rebates. Learn more.
Go paperless with your BC Hydro bill; Looking into a high bill; Ways to pay your bill ; Trouble paying your BC Hydro bill? Late payment and disconnection ; Non-payment disconnections in winter; Get your service reconnected; What you should know as a BC Hydro customer . B.C. electricity affordability credit
New BC Hydro customers and additional accounts. Need to open your first BC Hydro account? Start by signing up online.
Learn about the different payment options for your BC Hydro bill, including online banking, pre-authorized withdrawals, equal payments, and in-person payments. Find out how to avoid late fees, disconnection, and reconnection charges. Manage your account and track your electricity use with BC Hydro.
Outage map. Call 1-800 BCHYDRO (1 800 224 9376) or 604 224 9376 to report an outage.
Viewing your bill online. We'll send you an email when your bill is ready. In the meantime, you'll be able to see your previous bills, payment history, and electricity use. When you view your account online, your balance and the due date of your current bill is displayed automatically.
Log in to your bank's website, go to the pay bill section and add or select BC Hydro as a payee. You’ll need to have your BC Hydro account number on hand. You can also pay in person at your local branch, using telephone banking or an automated banking machine.
