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Confirm whether your item has been delivered by using Track and Trace to see the signature of the person signing for an item.
No later than 4.30pm even if the Post Office® has a later closing time. No later than 11:00am if the Post Office® has a half day closing time. Ask for further advice in person at your Post Office®. The arranged time when your collection takes place will be the lastest acceptance time. Call our sales team to find out the latest acceptance ...
What can I do if my item is shown as delivered, but it hasn’t been received? If you’re the recipient: Check whether the item was sent using a service that obtains a signature on delivery*. If it was... Link to a URL. What does my tracking message mean? When you send mail with us using a tracking service, your item gets scanned at various ...
Parcels can be addressed to anywhere in the UK including Northern Ireland, Jersey, Guernsey, Isle of Man and BFPO (British Forces Post Office) addresses. If you are posting over 300,000 parcels a year with Tracked 48 you can send specific Tracked permitted items, perfumes, nail varnish, aerosols and lithium batteries.
We aim to deliver to addresses by 4:30pm every working day (Monday to Saturday) with exceptions for remote areas with limited transport links such as the Highlands and Islands of Scotland. In addition, we also make some scheduled parcel deliveries later which can include deliveries in the evening. These parcel deliveries can include Sundays ...
Sizes and what you can send. Large Letters: Max 750g | Max L 35.3cm x W 25cm x D 2.5cm Parcel: Max L 61cm x W 46cm x D 46cm Parcels max weight: 20kg (Royal Mail 24) 2kg (Royal Mail 48) Tubes and Rolls Max 2kg | Max L 90cm x W * x D *. The length plus twice the diameter must be less than 104cm, with the greatest dimension less than 90cm.
Please check you've entered the number correctly. If you're the recipient, check the sender has given you the right reference number. Check the reference number is for an item sent with Royal Mail, using a service that offers tracking. If the item has been sent. The sender might have created a tracking number, but not yet submitted the item ...
Jan 24, 2023 · Welcome to our international incident bulletin; a roundup of any issues that may be impacting our parcel and letter services to and from countries around the world. We keep this information as up to date as possible, with information supplied to Royal Mail by the various foreign national postal authorities. Service update: 24th of January 2023.
All our advisors are busy helping other customers. Please see our other ways to contact us here: Contact us
This form must be completed in English only – I’m sorry, we’re unable to accept claims in any other language. Please provide your Royal Mail Account Number below so we identify and apply any credit if paid. This should be entered in FULL including any leading 0 numbers where applicable. You'll find your account number on a recent invoice ...
