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  1. Shop Frye's collection of fashion forward leather boots, shoes, sneakers, & bags for both men & women. High-quality craftsmanship since 1863.

  2. Contact Us. We are here to help! We have live chat, email, and phone support from 8 AM - 5 PM EST. We will respond to your inquiry within 24 business hours. 1-800-399-4819. support@thefryecompany.com.

  3. support.thefryecompany.comFRYE Help Center

    Get support. Account Contact. Home page of the FRYE Help Center.

  4. Visit our site to learn more about The Frye Company's available shipping options, estimated delivery time frames, as well as pricing.

  5. Please visit our automated returns and exchange center: https://thefryecompany.com/apps/aftership-returns-center.

  6. Learn about The Frye Exchange process for buying and selling pre-loved leather boots, shoes, and bags. Get started today and explore how our easy exchange system works.

  7. If your order has not been shipped, please reach out to customer service via chat or email support@thefryecompany.com, to request an order cancellation or change. We will do our best to accommodate order changes and cancellations, but if your order has been shipped, we are unable to cancel it.

  8. We hope that you love your Fryes. If the product you purchased is not as expected, please return it to us for a full refund within 30 days of delivery. We will gladly accept returns purchased from Frye’s online store (thefryecompany.com) that are unw.

  9. Please visit our tracking page: https://thefryecompany.aftership.com/. Please contact customer service via chat or email support@thefryecompany.com if you need assistance.

  10. Please visit our automated returns and exchange center: https://thefryecompany.com/apps/aftership-returns-center. WHAT IS YOUR RETURN POLICY? We hope that you love your Fryes. If the product you purchased is not as expected, please return it to us for a full refund within 30 days of delivery.