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IRCTC Agent Interface Home Page provides a platform for agents to book and manage train tickets.
Jul 19, 2024 · Agent Interface is a computer program or software system that interacts with other software agents or environments. It facilitates transactional communication, directing command controls, and provides sensory feedback. These make up the fundamental layers of interaction in different systems, especially those automation-driven.
11) Click on Change Profile Password to change login password of user (which is logged-in to Agent Interface application). The changed login password can be used for both logging into e-ticketing application (new website –www.irctc.co.in) and Agent Interface application (URL provided in point no.1).
The Agent Interface is vital in tech support systems. It's the main connection point between users and the software or service. It's a communication tool that lets users interact with the system, get help, and get support. This interface is crucial for good user interaction and smooth communication between users and the system.
After successful creation of Agent Id VLE will receive a confirmation email and SMS on their Registered Email Id and mobile number having agent code and password. Step 1. VLE needs to click on the link provided in the received email. He/she will be redirected to IRCTC agent interface page. Step 2.
Components in the agent interface. When you start a chat session in Omnichannel for Customer Service, the agent interface has the following components: Session panel. Communication panel. Application tab panel. Unified Interface application area. Search, quick create, and presence.
When you open Zendesk Support, the Agent Dashboard appears. The interface has the following sections: The sidebar, the area down the left side of the interface, with navigation buttons to major features. The top toolbar, the area at the top of the interface, with tabs to open and move between tickets, as well as quick links to search and other ...
IRCTC Next Generation eTicketing System
The agent user interface gives agents the ability to control and act as part of their work in the help desk software. The interface includes, among others a dashboard, ticket panel, thanks to which agent can transfer responsibility for tickets, edit customer information, coordinate the mailing list, conduct phone calls and chats, create extensive reports, and create knowledge bases.
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