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The WhatsApp Business Management API allows you to manage your WhatsApp Business Account settings and assets, and get quality status updates. Business Assets To send messages using the WhatsApp Business Platform you will need a name to be displayed in WhatsApp messages seen by customers, a phone number associated with your business account, a WhatsApp Business Account, and a Meta Business Manager.
Cloud API, hosted by Meta, allows medium and large businesses to communicate with customers at scale. Using the API, businesses can build systems that connect thousands of customers with agents or bots, enabling both programmatic and manual communication. Additionally, businesses can integrate the API with numerous backend systems, such as CRM ...
May 19, 2022 · Start by sending a message to your WhatsApp Business Platform number from a phone running a consumer WhatsApp account. Once you respond to this message, you kick off a 24-hour response window. During this time, you can send freeform messages including text, media, contacts, and locations. You can also test your message templates to ensure they ...
Requests made by your app to the WhatsApp Business Management API are counted against your app’s count. An app’s call count is the number of calls it can make during a rolling one hour. For the following WhatsApp Business Management API, your app can make 200 calls per hour, per app, per WhatsApp Business Account (WABA) by default.
You can use the API to send the following types of messages. All of these types, except for reaction messages, can be sent as a reply to a previous message. Address messages allow you to easily request a delivery address from WhatsApp users. Audio messages display an audio icon and a link to an audio file. When the WhatsApp user taps the icon ...
Any app subscribed to the messages webhook field on the WhatsApp Business Account can get this string, as it is included in statuses object within webhook payloads. Cloud API does not process this field, it just returns it as part of sent/delivered/read message webhooks. Maximum 512 characters. Cloud API only.
Interactive messages give your users a simpler way to find and select what they want from your business on WhatsApp. During testing, chatbots using interactive messaging features achieved significantly higher response rates and conversions compared to those that are text-based. Types of interactive messages:
