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Contact Support. Account & Scheduling. How can I reschedule or cancel my assessment? How to Get a Receipt as Proof of Payment for Your Exam.
Below please find your best and fastest options for help and answers. All are staffed 24/7, too! For online support including Live Chat, go to the Kryterion Candidate Community portal. To open a case, go to our web form here. 7776 South Pointe Parkway West.
Click below to get indepth resources and to access our 24/7 live chat support. Contact Us. "The Kryterion Customer Success team is very responsive and is always willing to help as we grow our program." - National Association. "Webassessor is easy to use." - Global SaaS Company.
Live chat:Contact Us. Loading. Need help? This is the Test-Taker Support Page for www.KryterionOnline.com.
Live chat available – The system supports a live chat session between the candidate and greeter for guidance and support if required. The AI ID Pre-check and AI Room Pan processes are straightforward and require candidates to store their mobile devices before proceeding with an exam.
Support Chat Widget: Unable to find what you are looking for? Select the Need Help? icon located in the lower-right corner of this window. A virtual agent will assist you in finding a related article for your inquiry, otherwise you may proceed forward in talking with a live agent.
If you experience technical difficulties during set-up, launch, or within your Assessment, please visit the Kryterion Support Page (Kryterion.com/support) for articles and a live chat support in the bottom right of the page. This can be done via your phone until the exam launches.
All technical issues with the exams need to be addressed with Kryterion support at the time of your exam. Their support team is available 24-7 through the chat area on their website. Webassessor Technical Support. Learn how to register, schedule, and take exams for ISTQB and AT*SQA.
To avoid a rescheduling fee for technical issues with an online proctored exam please contact Kryterion Support through the live chat area. Kryterion provides 24/7 support for our online exams through Webassessor, as well as our exams at Kryterion testing centers.
If you are having difficulties downloading the receipt, as the transaction is between you and Kryterion, you will need to contact Kryterion Support directly using the Live Chat or Email Support button to request an invoice/tax receipt.
