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  1. Mar 26, 2023 · The following study guides offer more in-depth collections for UX planning and research: Qualitative Usability Testing: Study Guide. Personas: Study Guide. Information Architecture: Study Guide. Remote Usability Testing: Study Guide. Wireframing and Prototyping. Quantitative Research: Study Guide. Other free materials:

  2. UX Metrics and ROI. A UX metric is a piece of numerical data that tells us about some aspect of the user experience of a product or service. These metrics can be invaluable, helping teams to assess the quality of their designs and track improvements over time. In some cases, they can be used to demonstrate how UX work can impact business goals.

  3. Jun 25, 2023 · A heuristic evaluation can be conducted with any set of heuristics. To assess usability, we recommend Jakob Nielsen’s 10 usability heuristics — a set of high-level guidelines based on an understanding of human behavior, psychology, and information processing. For specialized domains or types of usability assessments, you may consider using ...

  4. Feb 12, 2017 · UX Research Cheat Sheet. Susan Farrell. February 12, 2017. Summary: User research can be done at any point in the design cycle. This list of methods and activities can help you decide which to use when. User-experience research methods are great at producing data and insights, while ongoing activities help get the right things done.

  5. Nov 3, 2023 · Jakob Nielsen. Jakob Nielsen, Ph.D., is a retired principal and co-founder (with Dr. Donald A. Norman) of the Nielsen Norman Group. Jakob established the "discount usability engineering" movement for fast and cheap improvements of user interfaces and invented the heuristic evaluation method.

  6. It is easy to specify usability metrics, but hard to collect them. Typically, usability is measured relative to users' performance on a given set of test tasks. The most basic measures are based on the definition of usability as a quality metric: success rate (whether users can perform the task at all),

  7. This 534-page report represents the best-practice case studies of the year's 10 best intranets, which focus on unifying organizations, accessibility, inclusive design. Learn lessons from great digital workplace designers, and see examples of new ideas and innovative solutions any organization can use. Get inspired by the lessons learned ...