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Interested in going electric? Discover the benefits, weigh your options, and learn about charger rebates. Learn more.
Go paperless with your BC Hydro bill; Looking into a high bill; Ways to pay your bill ; Trouble paying your BC Hydro bill? Late payment and disconnection ; Non-payment disconnections in winter; Get your service reconnected; What you should know as a BC Hydro customer . B.C. electricity affordability credit
New BC Hydro customers and additional accounts. Need to open your first BC Hydro account? Start by signing up online.
BC Hydro was created in 1961 when the government of British Columbia, under Premier W. A. C. Bennett, passed the BC Hydro Act. This act led to the expropriation of the BC Electric Company and its merging with the BC Power Commission, to create the British Columbia Hydro and Power Authority (BCHPA).
Log in to your bank's website, go to the pay bill section and add or select BC Hydro as a payee. You’ll need to have your BC Hydro account number on hand. You can also pay in person at your local branch, using telephone banking or an automated banking machine.
You'll need to call Customer Service to: Change your mailing address for your bill. Get your electrical service reconnected if it's been disconnected for missed payments. Request a payment arrangement for your bill.
Understanding payments. If your account is up to date you'll see what you owe and when it's due. This section also indicates what's due immediately for overdue accounts, as well as current charges. If you've selected auto-pay for your payments we'll let you know the amount due, and when it'll be withdrawn.
Viewing your bill online. We'll send you an email when your bill is ready. In the meantime, you'll be able to see your previous bills, payment history, and electricity use. When you view your account online, your balance and the due date of your current bill is displayed automatically.
Aug 24, 2023 · The BC Hydro and Power Authority is a Crown corporation responsible for generating, purchasing, distributing and selling electricity, while ensuring that the environment is cared for, community needs are met and financial results are delivered.
Outage map. Call 1-800 BCHYDRO (1 800 224 9376) or 604 224 9376 to report an outage.
